What Happens During a CCTV Site Survey

Every installation we do starts with a free site survey. It is the step that makes sure cameras end up in the right places and the system works the way you expect. Here is what happens.

Before the visit

When you call or send the form, we ask a few simple questions: the type of property, what you want to protect or connect, and anything that has prompted the enquiry. We then agree a time that suits you.

Walking the property

We walk round the inside and outside with you. For each area we discuss what you need to see and why, and look at:

• Camera positions and mounting heights, so faces and vehicles are captured clearly.
• Lighting at different times of day, including glare and dark spots.
• Cable routes from each camera to the recorder, keeping runs neat and hidden where possible.
• Where the recorder will live, ideally somewhere secure and ventilated.
• The network: the router, any switches and Wi-Fi coverage, if remote viewing or access points are part of the job.

For businesses and shared buildings

On commercial sites we also look at comms cabinets, existing cabling, PoE switch capacity and whether cameras should be on their own network. In managed buildings we check building rules, access and any permits needed for cable routes, and agree shared-area coverage with the managing agent.

How long does it take?

A typical home survey takes around 30 to 60 minutes. Larger commercial sites take longer, depending on the size of the building and the number of areas involved.

What you receive afterwards

We send a written, no-obligation quote that lists the cameras, recorder and storage, cabling and any network equipment, along with the work involved. If anything is unclear, we will talk it through before you decide.

Tips to get the most from the survey

• Think about past incidents or worries you want the system to address.
• Know where your internet router is.
• For businesses, have someone available who knows the building and opening hours.
• Ask questions: there is no such thing as a silly one.