In short: we diagnose the fault, repair what is worth repairing and recommend upgrades only where they make a real difference to picture quality, reliability or security.
Cameras go offline, hard drives fill up or fail, night footage turns grey and apps stop connecting. Many of these faults are simple to fix; others are signs that an old system has reached the end of its life.
We repair and upgrade CCTV systems installed by other companies as well as our own. Where an upgrade makes sense, we can often reuse existing cable runs, replacing analogue cameras with HD models or moving to an IP system with PoE.
Free survey & written quote
What this includes
✓
Fault finding on cameras, cables and recorders
✓
Hard drive and recorder replacement
✓
Analogue to HD or IP upgrades
✓
Remote viewing restored securely
What’s included
What our repair and upgrade service includes
1
Fault diagnosis
We test cameras, cables, power supplies and the recorder to find the real cause.
2
Recorder and hard drive
Replacing failed drives or recorders and restoring settings and passwords.
3
Camera replacement
Swapping failed or blurry cameras for modern HD or 4K models.
4
Analogue to IP
Upgrading to IP cameras on PoE, reusing cable routes where possible.
5
Remote viewing fixed
Reconnecting apps securely after router changes or firmware updates.
6
Health check
A full check of the system with honest advice on what to keep and what to replace.
Who it’s for
Systems we repair and upgrade
Older analogue CCTV
Grainy footage and coax cabling that can often be upgraded to HD.
IP systems
Offline cameras, network problems and app connection issues.
Systems from other installers
We are happy to work on systems we did not install.
How it works
How a repair or upgrade works
1
Fault report
Tell us what is happening and which cameras or recorder you have.
2
Diagnosis
We visit, test the system and explain the options.
3
Repair or upgrade
We fix the fault or carry out the agreed upgrade.
4
Check and handover
We test every camera and remote viewing before we leave.
What affects the cost
Every site is different, so we do not quote blind. The main factors are:
What is causing the fault and parts needed
Age and make of the existing equipment
Number of cameras to replace or upgrade
Whether cable runs can be reused
A free survey lets us give you an accurate written quote with no obligation.
Signs your CCTV needs attention
Look out for:
Cameras showing "no signal" or freezing
Blurry or grey night footage
Recorder beeping or showing a disk error
The app no longer connecting remotely
Free survey & written quote
Get a free quote for CCTV Repairs and Upgrades
Tell us about your property and we will arrange a free survey and send a written, no-obligation quote.
Sometimes. If the cabling is good and the fault is simple, a repair is sensible. If the cameras are very old, an upgrade often gives far better footage.